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marketing

Third Tuesday: Gini Dietrich

Hot On The Street - Gini Dietrich and Sarah Prince

This month’s Third Tuesday may have been scheduled on a Monday evening, but it was as informative, inspiring and engaging as always. Third Tuesday was generously sponsored by Rogers and Cision Canada and hosted by Thornley Fallis at The Pilot. So far, I’ve only gone when the guest speaker is an author – Mitch Joel, Nora Young and last night, the lovely Gini Dietrich.

While sharing her insights about astroturfing, whisper campaigns and media manipulation, Gini subtly promoted her PR firm, book and blog. It was especially interesting to hear Gini’s perspective as a blogger because I initially learned about her through a Behind The Brand interview on Hot On The Street! I had to laugh when Gini told a story about meeting blog commenters at a conference and referred to them as “Spin Sucks crazies.” Don’t worry, she was just kidding. Most bloggers are thrilled to meet their loyal readers in person!

Gini began her presentation with a simple overview of how Miley Cyrus’ career is a good case study for PR pros. Kicking off a presentation with slides about Miley is a sure fire way to excite an audience, but I wonder how much longer speakers can get away with it. When Toronto has a new mayor (fingers crossed!) and Ellen’s Oscars selfie is ancient history, presenters will need to find a new pop culture reference. When I pay to see a major thought leader, I want to hear their opinion about current events, not yesterday’s news. Marketers are increasingly encouraged to explore real-time marketing, memes and news-jacking and I think keynote speakers should take the same approach when preparing presentations.

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Famous Night Owls Watched Jimmy Fallon

Tonight Show Starring Jimmy Fallon

 

Jimmy Fallon has officially replaced Jay Leno as The Tonight Show’s new host. His first episode was a star-studded success, which included surprise appearances from Joan Rivers, Kim Kardashian, Sarah Jessica Parker, Lindsay Lohan and Stephen Colbert. U2 performed outside of the G.E. building and Will Smith joined Jimmy onstage for a dance routine about the evolution of hip hop.

 

Denny's #FallonTonight Tweets

Denny’s engaged with night owls on Twitter through real-time marketing

Famous Night Owls

It was a big event in television history and famous people were watching too. Check out this Storify to see supportive tweets from celebrities such as Ellen DeGeneres and Michael Moore.

http://storify.com/sarahprince/tonight-show-with-jimmy-fallon

Connect Online For A Better Bottom Line

Establishing a presence on Facebook, Twitter and YouTube is a necessary step in promoting new productions, but it is not enough. Effective social media marketing is complex and posting a few links on Facebook or fun facts on Twitter each week is just the beginning.

Using social media management tools to monitor relevant online chatter and respond to patrons’ feedback is very important. For instance, if there has been more buzz about rude front of house staff than the cast’s acting abilities, but that’s unbeknownst to management, then that’s a serious cause for concern.

To stand out amongst the noise, which characterizes social media, stay up to date about industry-wide best practices and assess competitors’ social media activity. If you want to improve your Facebook page, then find brand pages that frequently share interesting content that has high-quality visual elements and understand the approximate 80/20 split between being conversational and promotional. Viral videos like Will It Blend? demonstrate how easy it is to produce engaging content at minimal cost.

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Happy New Year

One of my favourite sessions at CM1, Toronto’s first conference for community managers, was led by Ryan Ginsberg from Twitter Canada. His talk focused on how social content strategists can plan ahead for and respond to big moments. This includes holidays and unexpected pop culture spectacles like Miley Cyrus twerking at the VMAs.

Last year, I wrote about how Oreo mastered social media when they were quick to post about the Super Bowl blackout. Oreo’s Super Bowl post was brilliant because their team quickly produced an image with a few words that effectively made millions crave Oreo cookies.

Likeable branded content is simple. Even though digital teams can plan for holidays like New Year’s Eve months in advance, I think a minimalistic execution is optimal. Essentially all you need to do is be engaging and say something to the effect of “Happy Holidays!” with copy and visuals that are aligned with the brand. When businesses create holiday greetings with too many CTAs, they risk appearing obnoxious, as ADP Canada’s Elizabeth Williams observes.

3 brands that understand the power of brevity when celebrating the holidays are SharpieBen and Jerry’s and Holt Renfrew. Look at their Instagram posts to see what I mean:

Sharpie

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Behind The Scenes: The Extra Plate

Save the Children is an international NGO committed to advocating for children’s rights and supporting children in developing countries. When Save the Children Canada’s PR manager Kirsten Walkom tweeted that she needed an extra set of hands for a video shoot, I responded immediately and spent the day with their production team a few days later.

Many local celebrities donated their time to appear on camera, including fashion designers Adrian Wu and Jessica Jensen, nutritionist Joy McCarthy and Kiss 92.5’s Devo Brown. It was fun to hang out with them in between takes in Liberty Village.

Devo Brown (Kiss 92.5)
Devo Brown (Kiss 92.5)

Running into Madiha Aziz, a fellow volunteer and competitor at QMAC 2013, was a nice surprise! She says that helping out on set proved to be a good learning experience. “Before arriving on set, I did not know how much the impact of each dollar donated is to the children of Syria. I felt very blessed to get the chance to assist with the production of this video because it will create the much-needed awareness of the critical situation in Syria.”

Madiha Aziz and Wayne Smith (Toronto Argonauts)
Madiha Aziz and Wayne Smith (Toronto Argonauts)

Director Ian Barnett’s final product looks great, as it effectively captures stories about children’s fears to inspire viewers to support Save the Children. One key takeaway from the video is that donating only $40 to the charity can go a long way. Check out the video for The Extra Plate below and share your childhood fears on Twitter for a chance to win a prize!