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Connect Online For A Better Bottom Line

Establishing a presence on Facebook, Twitter and YouTube is a necessary step in promoting new productions, but it is not enough. Effective social media marketing is complex and posting a few links on Facebook or fun facts on Twitter each week is just the beginning.

Using social media management tools to monitor relevant online chatter and respond to patrons’ feedback is very important. For instance, if there has been more buzz about rude front of house staff than the cast’s acting abilities, but that’s unbeknownst to management, then that’s a serious cause for concern.

To stand out amongst the noise, which characterizes social media, stay up to date about industry-wide best practices and assess competitors’ social media activity. If you want to improve your Facebook page, then find brand pages that frequently share interesting content that has high-quality visual elements and understand the approximate 80/20 split between being conversational and promotional. Viral videos like Will It Blend? demonstrate how easy it is to produce engaging content at minimal cost.

January 13, 2014 by Sarah Prince

How Gastropost Unites Food Lovers

After hearing speakers from Mondelez and Starbucks at QMAC, I started thinking about how fun it would be to promote food and drinks as your day job. Chris Tindal, co-founder of Postmedia Labs, does the next best thing; he oversees the operations of Gastropost.

Since Gastropost’s Toronto launch in May 2012, it has expanded to Edmonton, Vancouver and Calgary, and it now has over 10,000 members. Recognizing its success, I was excited to hear Tindal speak about the content strategy behind Gastropost’s growth. Tindal explained that his team’s goal is to inspire people to love their city by encouraging community members to share their expertise.

Gastropost offers anyone with an internet connection and camera the opportunity to share pictures of food with a large audience. The main incentive to participate in Gastropost’s weekly missions is the chance to see your name and photo in National Post. Each mission has a different theme, such as holiday treats or Father’s Day BBQs. Some themes are created based on brand partnerships between Gastropost and CPG brands, such as Kraft.

Anyone can become a self-proclaimed foodie. Gastropost, however, differentiates amateur food photographers by featuring a selection of food lovers online and in the newspaper every week. 50 likes on your Facebook photo of a fancy appetizer doesn’t qualify as a claim to fame in the same way that being in the National Post does.

Gastropost proves that print newspapers still have value, authority and credibility. There’s no doubt about how exciting it is for a photo of your dinner to be featured in one of Canada’s most popular newspapers. Even though Gastropost doesn’t offer any monetary compensation, the personal validation members receive is evidently sufficient motivation to keep the #gastropost hashtag and community alive. “Every week we send people an email to do something and they do it,” said Tindal. How many email marketers can say that?

December 9, 2013 by Sarah Prince

Live From Queen West… It’s The Social!

Melissa Grelo, Traci Melchor, Sarah Prince, Cynthia Loyst and Elaine Lui

I’ve been eager to attend a live taping of CTV’s The Social since it premiered in September. The Social is like a younger version of The View with a stronger interactive component, as viewers’ social media engagement is integral to the series.

The Social takes the second screen experience to a new level because it’s filmed live and selected Twitter and Facebook posts are displayed onscreen. Offering opinionated viewers an opportunity to gain exposure on national television is definitely a better incentive to follow the show’s social media accounts than simply for the sake of entering contests or seeing behind the scenes photos.

Interestingly, the invitation to live tweet the show is extended to audience members as well, so I think Bell Media should install a mobile charging station in the audience waiting area. That would be a cost-effective way to ensure more fans can post on social media with the show’s hashtag. If iPhone chargers were available, then I would’ve taken more pictures and tweeted more commentary. Nevertheless, I preserved my battery as much as possible and was able to take photos with the hosts after the cameras stopped rolling.

I was so excited to see Wednesday’s special guest Jessica Alba that I didn’t care what brought her to Toronto. The fact that Jessica booked interviews with Canadian media outlets to promote her new line of eco-friendly baby products rather than a new movie didn’t matter. Plus, I’m certainly not complaining about getting a free copy of Jessica’s book, The Honest Life.

October 10, 2013 by Sarah Prince

Behind the Band: June and the Bee

After meeting June and the Bee at Aspetta Cafe in Kensington Market, I was delighted when the band’s lead singer Emma agreed to do a Behind the Band interview.

What makes June and the Bee’s music unique?

We write our music using our lives as a malleable creative substance from which to draw upon. We play from a place of infectious joie de vivre and are utterly unconcerned with being anything other than what we are.

What can you tell readers about your songwriting process?

As a trio we all bring an ingredient. My brother, Eli, is the melody guy. While he plays, words are usually jumping down from the shelves of my mind and arranging themselves into lyrics. Lyric writing happens all the time. My way of processing an experience is turning it into a song. Zoe, our third member writes the wonderful harmonies. Her technical background in classical music grounds the band in an awareness of dynamics and all those elements that may seem miniscule but are responsible for the song being something we love to sing. As we have continued to grow as a band, we have started to share the different roles in the songwriting process.

Professional role model: Carrie Ferguson

When we first entered the folk scene, Carrie took us under her wing, emphasizing the importance of maintaining the essence of pure joy when playing regardless of the stresses and pressures the road ahead could present. We pride ourselves in being able to tend to that creative joy and let it radiate through our music. This joy is detached from the ego and is more about collectively sharing than about individual self-worth.

What is your approach to promoting the band?

I manage the band’s social media, regardless of the fact that I have historically been ‘living under a rock,’ so to speak. We love to keep things as personal as possible. Being from a small town, you know everyone. We want to invite all of our fans to be a part of our musical family. We usually just send out our mailing list via carrier pigeon. so if one morning you hear a tap on your window…you’ll know we are in town. If you are a part of the Facebook world, Like us because we adore you!

August 10, 2013 by Sarah Prince

Behind the Brand: Lenovo

It’s one thing to like an electronics brand on Facebook and follow them on Twitter.

It’s quite another to learn about technology trends for the new year.

Name: John Swinimer (@jswinimer)

Position: PR & Communications Manager

Employer: Lenovo

Education: English, York University

Professional role model: John B. Challinor – Director of Corporate Affairs, Nestlé

Describe your favourite part of your job in 140 characters or less:

I’m a tech geek – what’s new and exciting for consumers. I enjoy communicating new ideas and stories. I value relationships with journalists.

How does Lenovo maintain top-of-mind awareness for Canadian consumers?

Lenovo works closely with top computer and electronics retailers to spread the news for consumers. Lenovo also has strong relationships with tech journalists who speak about Lenovo products to educate consumers about their purchases.

Favourite memory of attending the Consumer Electronics Show (CES) in Las Vegas:

My favourite memory of CES is rekindling friendships with journalists and making new friends along the way. Bumping into Felicia Day was also pretty cool.

What is the most buzz-worthy product that debuted at CES 2013?

Not to sound too pretentious, the Lenovo IdeaCentre Horizon table top PC received a lot of attention from journalists and critics at CES, and it won many awards.

January 31, 2013 by Sarah Prince

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