Browsing Tag

coffee

Kindness Counts

Western University graduates Josh Stern and Russell Citron are inspiring Gen Y to pay it forward and people are listening. Their charitable initiative #FeedTheDeed discourages people from playing an online drinking game and encourages random acts of kindness.

#FeedTheDeed has sparked a huge conversation about the power of social media. Instead of producing videos of themselves chugging beer, #FeedTheDeed participants are donating blood, clothes and toys.

How It Is Promoted

In the last 2 weeks, my Facebook news feed has been filled with photos and videos of friends distributing popcorn, coffee and TTC tokens. To extend the reach of #FeedTheDeed, participants are nominating friends, family and celebrities around the world. For example, Josh Stern nominated Canadian singer-songwriter Nikki Yanofsky and then she handed out candy in Montreal on Valentine’s Day.

What I Did

I love Twitter. I like Starbucks.

When my friend Sam Pollack nominated me to #FeedTheDeed, this is what I did to support a few charities I care about:

I used Twitter to send Starbucks gift cards to Anaphylaxis Canada, Heart and Stroke Foundation and Canadian Breast Cancer Foundation. Non-profit employees deserve to be rewarded for their hard work and I hope they will encourage more people to continue the chain.

What You Can Do

Here are some ideas:

Volunteer
Pay for a stranger’s bill at a café
Send handwritten notes or cards
Buy a ticket to attend a charity event
Contribute to a Kickstarter campaign
Loan money to an entrepreneur on Kiva

For more information, follow Kindness Counts on Facebook!

February 19, 2014 by Sarah Prince

iPhone Transition and Recommended Apps

After my last exam of the semester, I took the earliest train to Toronto the next morning, eager to finally pick up a new phone. Though my excitement was interrupted by a transportation-related delay, the shopping experience that followed was unlike any other. I finally got to browse though Yorkdale’s new extension, including Canada’s first Microsoft store, which was great because I’m a PC.

Photo Source: Mashable

Buying a black 16 GB iPhone 5, which’ll be protected by a black OtterBox Defender, was a fantastic way to start my winter break. The case is so mightily thick that my friends have been teasing me about how the phone looks, but having peace of mind makes it worthwhile. During the initial activation of my phone, it was immediately apparent that using it is as intuitive as people say. Once my contacts were transferred from my BlackBerry Tour 9630 (3 years old, with a trackwheel!), I could proudly call myself an iPhone owner.

I’ve had a lot of fun downloading and testing out apps. Here’s a list of 20 apps I recommend, sorted categorically:

Social Networking & Photo: Twitter, Facebook Messenger, Foursquare, LinkedIn, Pinterest, Instagram, Skype

Entertainment & Music: Flixster (w/ Rotten Tomatoes), GetGlue, Cineplex, Shazam, IMDB

December 30, 2012 by Sarah Prince

Behind the Brand: Zellers

It’s one thing to “Like” a store on Facebook and follow them on Twitter.

It’s quite another to learn about how Zellers uses social media while in Liquidation mode.

Name: Jennifer Zedic

Position: Director of Marketing – In Store and Social Media

Employer: Zellers

Education: Fashion Marketing and Merchandising, Ryerson University

Favourite Zellers purchase: Pure by Alfred Sung knit scarf (I liked it so much I bought 5 different colours!)

Professional role model: Heather Reisman – Indigo: I love how she has taken the book store and made it a shopping experience and how she did not back away from technology when it threatens the business, but instead embraced it. She has built a strong and reliable brand and owns the market in Canada.

What makes Zellers a uniquely Canadian store?

History and memories only found in Canada make Zellers a uniquely Canadian store. The fans’ comments from our Facebook page talk about their experience with Zellers growing up in Canadian communities and how the great Canadians who work at those stores made a difference in a lot of their lives.

How has the marketing department’s role and responsibilities changed since learning that Zellers stores will close?

The marketing team is focused on continuing to build great flyer deals that our customers are expecting. We have pulled away from other forms of marketing, such as TV, radio and specialty print but maintained our flyer program and invested heavily in social media. For our Liquidation stores, we are using an extensive amount of ROP’s in local markets to highlight the weekly deals to the customer.

How does Zellers decide which social media channels are worth the investment?

Social media strategy for us is to provide information to the community on what they want to hear about as it relates to Zellers. We chose to invest in Facebook since it is the best way for us to communicate to our customer on a more personalized level and to the largest audience.

October 17, 2012 by Sarah Prince

On The Radar: Starbucks

Love struck with a Starbucks barista? You’re in luck! Soon you can show your appreciation (or affection) with a smartphone. Starbucks is rolling out a new digital tipping function for its mobile payment app next summer, as well as through Square for U.S. customers. (Source: CBC)

Starbucks has begun testing 500 sq. ft. drive-thru and walk-up shops run by only a few employees that offer the full Starbucks menu. In an effort to go green, the new LEED-certified coffee shops in the pilot program are hyper local, whereby the design materials are sourced from within a 500-mile radius. The McDonald’s at Richmond and Dundas in London has a walk-up window, but I haven’t seen anyone use it. That said, I’m sure Starbucks’ sophisticated design will make these new venues a nice addition to modern cities. (Source: Fast Company)

Eager to please their most well-known clientele, Starbucks crafted a personalized cup for Demi Lovato by writing her name inside a star resembling her new place on the Hollywood Walk of Fame. Fans pleaded to Starbucks via Twitter, with the hashtag #putdemisnameonastarbuckscup and Starbucks responded, as seen below. Hopefully other patrons didn’t wait longer in line while baristas designed it. (Source: Twitter)

October 9, 2012 by Sarah Prince

Behind the Brand: Aroma Espresso Bar

It’s one thing to “Like” a cafe on Facebook and follow them on Twitter.

It’s quite another to learn about who schmoozes with espresso lovers online daily.

Name: Daniel Davidzon (@thedanield)

Position: Social Media Consultant

Employer: Aroma Espresso Bar

Education: English, York University; Public Relations, Humber College

Favourite blog: Too many to mention. Is Twitter a blog?

Favourite mobile app: Twitter – it keeps me connected to news and ideas from dozens of industries and areas, all day every day.

Professional role model: I keep track of what the top professionals in my industry are doing, and try to adopt their best practices to fit within my roles and responsibilities. My father always told me the little things can make the biggest difference, so I try to pay attention to detail, make connections, and do my job the right way.

In 140 characters or less, what makes Aroma the best option for Canadian coffee aficionados?

Besides our freshly-brewed coffee? The wide scope of healthy and made-to-order menu items available, the customer service, and chocolates!

Which menu items do you recommend for first-time Aroma customers?

If you’re a coffee lover, obviously grab an espresso. The hot chocolate is among the best in Toronto, steamed milk over chocolate pralines. Our Sweet Potato Lentil salad has a devoted following, and people swear by the Grilled Halumi sandwich. Our alfajores melt in your mouth, and of course, save room for the complimentary chocolate!

As Aroma continues expanding internationally, how does Aroma maintain a consistent online presence?

As of now, there are several Twitter and Facebook accounts associated with the various Aroma Espresso Bar locations around the world. Speaking on behalf of Canada, Toronto is the only city with an Aroma Espresso Bar (actually, 10 as of this writing and two more a mere weeks away from opening). We consolidated all our GTA locations under one common social media umbrella to facilitate reaching all our customers in a timely manner, as well as to maintain consistency across all locations.

We strive to post a few tweets a day, and a few Facebook posts a week. The most important use for social media in our case is the ability to talk directly to our customers. We try to acknowledge everyone who mentions us online, whether positive or negative. If you’ve taken the time to visit our location and tell us or your friends about it, we want to thank you personally. It’s the least we can do.

September 13, 2012 by Sarah Prince

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