Browsing Tag

charity

Behind the Brand: Zellers

It’s one thing to “Like” a store on Facebook and follow them on Twitter.

It’s quite another to learn about how Zellers uses social media while in Liquidation mode.

Name: Jennifer Zedic  

Position: Director of Marketing – In Store and Social Media

Employer: Zellers

Education: Fashion Marketing and Merchandising, Ryerson University

Favourite Zellers purchase: Pure by Alfred Sung knit scarf (I liked it so much I bought 5 different colours!)

Professional role model: Heather Reisman – Indigo: I love how she has taken the book store and made it a shopping experience and how she did not back away from technology when it threatens the business, but instead embraced it. She has built a strong and reliable brand and owns the market in Canada.

What makes Zellers a uniquely Canadian store?

History and memories only found in Canada make Zellers a uniquely Canadian store.  The fans’ comments from our Facebook page talk about their experience with Zellers growing up in Canadian communities and how the great Canadians who work at those stores made a difference in a lot of their lives.

How has the marketing department’s role and responsibilities changed since learning that Zellers stores will close?

The marketing team is focused on continuing to build great flyer deals that our customers are expecting. We have pulled away from other forms of marketing, such as TV, radio and specialty print but maintained our flyer program and invested heavily in social media. For our Liquidation stores, we are using an extensive amount of ROP’s in local markets to highlight the weekly deals to the customer.

How does Zellers decide which social media channels are worth the investment?

Social media strategy for us is to provide information to the community on what they want to hear about as it relates to Zellers.  We chose to invest in Facebook since it is the best way for us to communicate to our customer on a more personalized level and to the largest audience.

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Smile and Share

Noticed a lot of blue and white lately? It’s probably because The Hospital for Sick Children’s SickKids Foundation launched their ‘Doing the Happy’ campaign – a great way to jumpstart the joyful season that is summer.

The excitement surrounding the campaign validates Globe writer Simon Houpt’s observations about what made the KONY 2012 video go viral. “Everyone loves kids,” he wrote.

Influencer engagement has been all the rage for a few years now, but tapping recognizable Canadian media personalities provides a nationalistic undertone, which helps enlist support. Though I couldn’t help but notice a slant toward featuring broadcast journalists from Bell Media, it was refreshing to see actors such as Ashley Leggat, whom I hadn’t seen since Toronto’s production of Dirty Dancing.

Houpt also urged marketers not to underestimate people’s attention spans. I predict that the campaign’s combination of a fun premise, worthy cause and clean visuals will lead to many more views for their 4+ minute long video.

Doing the Happy isn’t the only neat thing SickKids is doing in the digital space. Cundari recently developed a fantastic iPhone app that engages young patients. Through gamification, the app encourages kids to fill out pain diaries and report which medications are working best.

[2025 Update: Removed campaign YouTube video and website links which are no longer available.]

Material Girl

Prior to the Queen of Pop’s Super Bowl halftime show, I noticed she received lots of criticism, yet couldn’t fathom why. I’ve been a Madonna fan for as long as I can remember. Some of my early childhood memories include watching documentaries about how her career escalated before I was born and lip syncing singing along to her duet song, “Me Against the Music” with Britney Spears over the phone with a close friend. A few years ago, I even painted a ceramic plate with an iPod in the center and the tagline, “Get into the Groove.”

At 53, not only does she hold records for her chart-topping tracks, but she also looks incredible and shows no signs of slowing down. After dazzling us at the Air Canada Centre on her Sticky and Sweet Tour, where I regrettably didn’t buy an “Express Yourself” concert tee, it was difficult to see the superstar in a negative light.

Since “Give Me All Your Luvin’”, the first single from her 12th album, MDNA, debuted, reasons to dislike Madonna started becoming more apparent, but I find it hard to turn my back on one of my favourite performers.

Today Madonna made news because Malawi’s government officials are fed up with her donations that they feel are motivated too much by corporate interests in her global brand image than concern for children. When I first read the Toronto Star’s article, I mistook “state of the art girls school” and thought she’d arranged to build an arts school for girls because that sure would be thoughtful of her!

To be “fed up” with Madonna for wanting to improve Malawi’s education system is like being fed up with Angelina Jolie’s mass adoption spree or even Oprah’s generosity overseas for that matter. All of the above women have significant personal brands to protect, but along with their high status careers comes gigantic salaries and I hardly think we should criticize Madonna’s generosity to this extent. I hardly recall criticism from urban planners when Madge opened her first fitness centers in North America, so why so much outrage when she tries to do good in the world?

The blatantly excessive product placement in the “Give Me All Your Luvin’” music video was far from impressive, but it’s sure a catchy tune. That said, I confidently predict that it will not rank high on media professors’ list of video clips to show in future celebrity classes, the way that “Material Girl” was shown and then discussed at length last Friday at Western. They might as well just show separate commercials for Smirnoff, Adidas and whatever other brands were featured because aside from the ladies resembling Gwen Stefani’s Harajuku Girls, the brands were the standout visuals in the video, and I certainly don’t mean that in a good way.

Madonna’s professional contributions to music, not to mention my iTunes library, combined with her ongoing philanthropic projects make her an icon to watch. I’m curious about what critics will say once MDNA’s full length tracks are released, but until then, let’s remember the positive memories Madonna offers fans and focus on that.

Behind the Brand: Canadian Diabetes Association

It’s one thing to “Like” a brand on Facebook and follow them on Twitter.

 It’s quite another to learn about who organizes those updates.

Name: Pilar Iglesias (@pilariglesias)

Position: Manager, Strategic Communications

Employer: Canadian Diabetes Association

Education: Anthropology, York University; Public Relations, Ryerson University

Favourite blog:

My favourite non-work related blog has to be Design Sponge. My secret obsession/hobby is design and furniture, so I’ve been visiting since its inception. I suppose it’s not so secret anymore… 😉

Favourite mobile app:

This one’s easy – Shazam. I use it constantly and thankfully was able to chuck my “Songs to buy” notepad document.

Professional role model:

This one is also easy-Gini Dietrich. I met Gini on Twitter a few years back and have been in awe ever since. Not only is she a social media maven, she’s the founder and chief executive officer of Arment Dietrich, Inc.—a Chicago-based PR firm, the author of a work-related blog I follow religiously, Spin Sucks (the 2010 and 2011 Readers Choice Blog of the Year), and she’s the co-author of the book Marketing in the Round: Multichannel Approaches in the Post-Social Media Era.

Wait, I’m not finished.

She also writes for Crain’s Chicago Business, AllBusiness, and Franchise Times, and participates in workshops, is a keynote speaker, one of the hosts of the podcast, Inside PR….and these are just some of the things she does.

All of this is in addition to being witty, lovely, helpful and just a complete pleasure. I don’t talk to her as much as I probably would like, but she is definitely a role model. Oh, and one more thing, she can cook! Honestly, when does she have the time?

Most memorable on the job experience at Canadian Diabetes Association:

I was writing an article for our health and wellness magazine, and interviewed a woman who received a pancreas-kidney transplant after suffering many diabetes-related complications. Her appreciation for life was so incredibly inspiring to me but, at the same time, frightening as well since I have type 1 diabetes myself. It made me think of my own journey with the disease and how I manage it, and what it means if I don’t manage it to the best of my ability. It’s a conversation and feeling I won’t forget.

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Rethink Breast Cancer

October is Breast Cancer Awareness Month.

Last year, non-profits employed social media to raise awareness by asking girls and women to update Facbook statuses and share where they like to leave their purse, which inevitably led to sexual innuendos, thanks to sentences such as “I like it on the floor.”

This year, rethink Breast Cancer has taken to YouTube to spread the message about the importance of check-ups and my, have they done an *ahem* charming and entertaining job at that.