Browsing Tag

TV

Behind the Brand: Zellers

It’s one thing to “Like” a store on Facebook and follow them on Twitter.

It’s quite another to learn about how Zellers uses social media while in Liquidation mode.

Name: Jennifer Zedic  

Position: Director of Marketing – In Store and Social Media

Employer: Zellers

Education: Fashion Marketing and Merchandising, Ryerson University

Favourite Zellers purchase: Pure by Alfred Sung knit scarf (I liked it so much I bought 5 different colours!)

Professional role model: Heather Reisman – Indigo: I love how she has taken the book store and made it a shopping experience and how she did not back away from technology when it threatens the business, but instead embraced it. She has built a strong and reliable brand and owns the market in Canada.

What makes Zellers a uniquely Canadian store?

History and memories only found in Canada make Zellers a uniquely Canadian store.  The fans’ comments from our Facebook page talk about their experience with Zellers growing up in Canadian communities and how the great Canadians who work at those stores made a difference in a lot of their lives.

How has the marketing department’s role and responsibilities changed since learning that Zellers stores will close?

The marketing team is focused on continuing to build great flyer deals that our customers are expecting. We have pulled away from other forms of marketing, such as TV, radio and specialty print but maintained our flyer program and invested heavily in social media. For our Liquidation stores, we are using an extensive amount of ROP’s in local markets to highlight the weekly deals to the customer.

How does Zellers decide which social media channels are worth the investment?

Social media strategy for us is to provide information to the community on what they want to hear about as it relates to Zellers.  We chose to invest in Facebook since it is the best way for us to communicate to our customer on a more personalized level and to the largest audience.

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October 17, 2012 by

Concert Review: The Barenaked Ladies

Not a million-dollar performance

According to an Orchestra London poster, the Barenaked Ladies’ show at Centennial Hall on Friday night was supposed to be the “hottest ticket in London,” but the famous foursome didn’t entirely live up to such high expectations.

Beginning the show with hits including “Lovers in a Dangerous Time” and “Another Postcard,” the band garnered the most excitement when they played “Big Bang Theory Theme,” which they made for CBS’ sitcom. Other songs performed on Friday included “Pinch Me” and “One Week,” until they closed with “If I Had $1,000,000,” the latter of which featured an excellent violin solo from an orchestra member.

When forty-something lead singer Ed Robertson joked about his old age, this fazed neither the middle-aged couples cozy in the balcony’s plush seats, nor the other patrons enjoying pitchers of beer while sitting around tables in the mezzanine. The band joked about the unusual seating arrangement by announcing “the next number is B9,” as if they were bingo callers.

Among the many jokes cracked throughout was Ed’s suggestion that they pass around a wireless microphone to each member of the orchestra, so they can say what an honour it is to play with the Barenaked Ladies. Albeit a poor testament to the band’s comedic expertise, the crowd seemed amused.

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October 16, 2012 by

Jian Ghomeshi Visits London

When someone famous visits London, take note because from what I can tell, it doesn’t happen often. However, CBC host Jian Ghomeshi visited the Forest City today to promote his new memoir 1982. Rather than telling his life story “from womb to tomb,” Jian chose to share coming of age stories about fitting in as a young immigrant to Canada, focusing on the awkward year that was grade nine. His fan base immediately bought the book  – enough to ensure it debuted as the nation’s #1 bestselling non-fiction book, which is a huge accomplishment.

Taking a break from Western Homecoming festivities, I went to Chapters South London for Jian’s book signing. Delighted by the chance to have a seat without waiting hours beforehand, I eagerly waited for him to come out of the green room. Once on stage, Jian talked about 1982 and his memories of London, such as performing with Moxy Fruvous at Western Fair and drinking at the Spoke. Then he read aloud 2 stories about men watching sprinklers in Thornhill and his parents’ disapproval of his fashion sense inspired by David Bowie.

The Q&A that followed covered Q interviews such as Billy Bob Thornton and Harrison Ford, his transition from musician to broadcaster and tips for preparing for interviews. Jian emphasized the importance of doing in-depth research about guests, adding that he insists on knowing his guests’ work well before doing a ‘dance’ with them, as that’s how he metaphorically described the routine between interviewer-interviewee. I found it interesting when he talked about how his show disproves that listeners and viewers suffering from attention defecits are uninterested in longer content. People don’t tend to turn off Q 3 minutes in to the show!

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September 29, 2012 by

Girls On Film

Below are a few of my favourite picks screened at the TIFF Bell Lightbox tonight for the Packaged Goods series, where aspiring filmmakers, tastemakers and moviegoers celebrated women’s talent in film.

HTC “One, Freefall”

Director: Sara Dunlop

Take your phone, get outdoors and go on an adventure. Bottom line: have fun.

Dove “Growing Up”

Director: Kathi Prosser

As a loyal advocate for Dove’s Self Esteem Fund, it’s great to see a female director furthering the brand’s vision to help girls with body image and bring an important issue to light. Girls are indeed “growing up” in a turbulent time with too much pressure on appearances and this spot thankfully continues the conversation.

“Skyscrapers” – OK Go

Director: Trish Sie

This music video could easily double as an ad for Joe Fresh or Benjamin Moore. Great colours. Great music. Great choreography.

June 13, 2012 by

Less Than Impressed: Cottonelle

“The Name Generator”

Goal: Encourage consumers to use Cottonelle Ultra Comfort Care* Bathroom Tissue and Cottonelle Fresh Care* Flushable Wipes, as part of a personal hygiene routine, which supposedly needs a cheeky name.

How It Works:

To enter contest, entrants submit name suggestions for the routine. The names are then voted on and the highest voted names are added to “The Book of Names.” How unncessary clever.

Otherwise uninspired entrants can develop an idea using 1 of 3 tools in the Cottonelle Facebook app:

The Randomizer: Simply click to get a name instantly

The Personalizer: Answer a few questions for a personalized name

The Customizer: Create a name to add to our Book of Names and enter for a chance to win a year’s supply of Cottonelle products.

 

How It Fails To Impress:

– Supplies and information provided to mommy bloggers to create sponsored posts led to bland content.

– The white text on the aqua blue background is unclear, while the rest of the site is nothing special.

– The commercial (where I first learned about it) is super cheesy. How many families discuss toilet paper while standing in the kitchen? Yuck. It really irks me when people don’t think of social context.

Personally, I’m still amazed that Secret has acquired over a million Facebook fans. As an example of Cottonelle trying to compete with other personal hygiene brands for online engagement, let’s hope they spend more time at the drawing board for their next campaign.

Cottonelle’s Name Generator app is one of the cheesiest advertising ideas I’ve seen in a long time. Personal purchases aside, I prefer toilet paper commercials featuring cuddly bears and cozy robes.

Consider this for a mini competitive analysis:

Charmin promoted another routine by featuring the Old Spice guy, and their video received close to 2 million views.

How I Imagine the Brainstorm Session:

Manager: “Let’s create a campaign that can be promoted through both traditional and social media.”

Intern: “I got it! We’ll create a name generator that has our audience sharing stories, interacting with us on Facebook and using more toilet paper.”

Manager: “I love it. Who should star in the commercial for it?”

Intern: “There has to be a teenage girl texting. That’s a must.”

Manager: “Ok, great. I’ll share those brilliant ideas with our agency who can whip together a new splash page, Facebook app and TV spot.”

Intern: “Sweet. When it’s all done, we should share it with top mommy bloggers. They’ll dig it.”

[2025 Update: The YouTube video of the commercial is no longer available.]

June 1, 2012 by