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technology

Kindness Counts

Kindness Counts Facebook Cover Photo

Western University graduates Josh Stern and Russell Citron are inspiring Gen Y to pay it forward and people are listening. Their charitable initiative #FeedTheDeed discourages people from playing an online drinking game and encourages random acts of kindness.

#FeedTheDeed has sparked a huge conversation about the power of social media. Instead of producing videos of themselves chugging beer, #FeedTheDeed participants are donating blood, clothes and toys.

How It Is Promoted

In the last 2 weeks, my Facebook news feed has been filled with photos and videos of friends distributing popcorn, coffee and TTC tokens. To extend the reach of #FeedTheDeed, participants are nominating friends, family and celebrities around the world. For example, Josh Stern nominated Canadian singer-songwriter Nikki Yanofsky and then she handed out candy in Montreal on Valentine’s Day.

What I Did

I love Twitter. I like Starbucks.

When my friend Sam Pollack nominated me to #FeedTheDeed, this is what I did to support a few charities I care about:

I used Twitter to send Starbucks gift cards to Anaphylaxis Canada, Heart and Stroke Foundation and Canadian Breast Cancer Foundation. Non-profit employees deserve to be rewarded for their hard work and I hope they will encourage more people to continue the chain.

Feed The Deed Tweet Example

Starbucks Tweet A Coffee

What You Can Do

Here are some ideas:

  • Volunteer
  • Pay for a stranger’s bill at a café
  • Send handwritten notes or cards
  • Buy a ticket to attend a charity event
  • Contribute to a Kickstarter campaign
  • Loan money to an entrepreneur on Kiva

For more information, follow Kindness Counts on Facebook!

Behind The Brand: Songza

It’s one thing to stream curated playlists on Songza.

It’s quite another to hear insights about the music app from an insider.

Eric Davich - Songza

Name: Eric Davich (@EricSongza)

Position: Co-Founder & Chief Content Officer

Education: Music, Bowdoin College

Favourite app, other than your own: Waze

Favourite band: Phish

Favourite Songza playlist: That varies based on my context – where I am, what I’m doing, what I’m feeling. A playlist that I discovered recently and played on my way to work is called Sensitive Men of the ’90s.

Professional role model(s): We have a lot of mentors and advisors that are really close to the Songza family. My dad has been a very hard worker and has a very entrepreneurial creative spirit. He’s responsible for my love of music. He’s been incredibly supportive as a father and as a mentor my whole life.

What excites you about working at Songza?

We’re a very small tight-knit team here. Everyone’s got their own quirky personality and is very excited to be working on this product. It’s a real pleasure and honour to work with the Songza team, who are in many cases smarter than me [laughs]. I’m privileged to learn a lot from [them].

What is the culture like at Songza’s headquarters in New York?

We’re a quirky and weird bunch. Our office space is bare bones. We’re not one of those start-up companies that buy lots of expensive furniture or goes into the cool, hip area of town where all the other start-ups are. We’re in our own little place, away from the action, so we can keep our heads down and stay focused.

Why should music lovers download and listen to Songza?

Songza­—more than any other service by a mile—is effortless to use. Without you having to give us any information, we’re able to accurately predict what you are doing and feeling and recommend expertly curated content that’s going to make that moment better. No other service is able to deliver that experience for free nor do they have the personality.

How would you describe Songza’s personality?

Songza feels like your much cooler friend who always knows the right thing for every moment.

You’ve previously described Songza as a “lifestyle enhancer.” How has your lifestyle changed since Songza launched?

My life has changed immensely since launching the Songza business because everyone that I know now uses something I’ve created in their daily lives. In addition, I’ve been able to garner the attention and respect of a lot more people in the music and technology industry, as well as celebrities who now use Songza on a regular basis.

In terms of how Songza as an application has enhanced my life, I listen to a lot more music than I ever could have imagined. New moments in my life have been identified as moments that could use a soundtrack.

If Songza could partner with any brand(s), which brand(s) would you pick?

We would be most excited about working with Nike and Lululemon. Both are really great brands that started as athletic wear brands and have established themselves as lifestyle brands. People think of Lululemon and Nike as brands that are great at curating for their life, not just yoga and running. Their clothing and apparel is for athletics and fashion. I think both companies do a really great job at listening to their consumers and serving them with things that will make their life better. That’s very much in line with what we’re trying to do at Songza. Working with brands like that would add value to the user experience on our service.

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Behind The Band: Familiar Strangers

After studying at different Canadian universities, Ryan Peters, Josh Gladstone and Daniel Draper are reuniting to perform old favourites at an acoustic show. To call Sunday night a reunion would be an understatement because some of their high school friends haven’t seen each other in over four years. The low-key concert (promoted through a Facebook event) will offer a chance for Familiar Strangers’ fans to reconnect over drinks at an uptown bar in Toronto.

In honour of #FlashbackFriday, here are some exclusive insights about Familiar Strangers’ music and the band’s aspirations. Consider this a commercial-free digital spin-off of E! True Hollywood Story and enjoy.

Ryan (piano and vocals) plans to become a teacher, so he’s studying education at U of T and Daniel (guitar) is travelling for eight months before moving to Calgary for a consulting job. Meanwhile, Josh (guitar, cello, recorder and oboe) is a Project Specialist in Bell’s rotational program for new graduates.

Ryan Peters (2011)

Ryan Peters (2011)

Daniel Draper (2011)

Daniel Draper (2011)

Daniel Draper & Josh Gladstone (2006)

Daniel Draper & Josh Gladstone (2006)

Growing up, they enjoyed playing music at summer camp. “We wrote a couple Familiar Strangers songs by the campfire,” explains Josh. Likewise, Daniel’s counsellors influenced his taste in music and they introduced him to some of the tracks he plays on repeat today.

In high school, they liked listening to Billy Joel, Dave Matthews Band and John Mayer. Back in the day, Daniel sent Ryan music via MSN Messenger, but now that’s merely something they’re nostalgic about. Ryan mainly listens to Top 40 and show tunes, “as nerdy as that makes me.” Josh discovers new music through  streaming apps like 8tracks, as well as satellite radio. If you subscribe to SiriusXM, Josh recommends listening to The Pulse and The Blend. He’s also a huge fan of Mumford and Sons. “Opening for Mumford and Sons in front of a big crowd at the Molson Amphitheatre is the dream.”

If their dreams come true, then Familiar Strangers’ music will be featured on primetime TV. Ryan believes their “music would take any HBO show to the next level.” If a Game of Thrones producer includes their music in an upcoming episode, “it would be the greatest thing ever,” adds Josh.

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Connect Online For A Better Bottom Line

Establishing a presence on Facebook, Twitter and YouTube is a necessary step in promoting new productions, but it is not enough. Effective social media marketing is complex and posting a few links on Facebook or fun facts on Twitter each week is just the beginning.

Using social media management tools to monitor relevant online chatter and respond to patrons’ feedback is very important. For instance, if there has been more buzz about rude front of house staff than the cast’s acting abilities, but that’s unbeknownst to management, then that’s a serious cause for concern.

To stand out amongst the noise, which characterizes social media, stay up to date about industry-wide best practices and assess competitors’ social media activity. If you want to improve your Facebook page, then find brand pages that frequently share interesting content that has high-quality visual elements and understand the approximate 80/20 split between being conversational and promotional. Viral videos like Will It Blend? demonstrate how easy it is to produce engaging content at minimal cost.

[youtuber youtube=’http://www.youtube.com/watch?v=lAl28d6tbko’]

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How Gastropost Unites Food Lovers

After hearing speakers from Mondelez and Starbucks at QMAC, I started thinking about how fun it would be to promote food and drinks as your day job. Chris Tindal, co-founder of Postmedia Labs, does the next best thing; he oversees the operations of Gastropost.

Since Gastropost’s Toronto launch in May 2012, it has expanded to Edmonton, Vancouver and Calgary, and it now has over 10,000 members. Recognizing its success, I was excited to hear Tindal speak about the content strategy behind Gastropost’s growth. Tindal explained that his team’s goal is to inspire people to love their city by encouraging community members to share their expertise.

Gastropost

Gastropost offers anyone with an internet connection and camera the opportunity to share pictures of food with a large audience. The main incentive to participate in Gastropost’s weekly missions is the chance to see your name and photo in National Post. Each mission has a different theme, such as holiday treats or Father’s Day BBQs. Some themes are created based on brand partnerships between Gastropost and CPG brands, such as Kraft.

Anyone can become a self-proclaimed foodie. Gastropost, however, differentiates amateur food photographers by featuring a selection of food lovers online and in the newspaper every week. 50 likes on your Facebook photo of a fancy appetizer doesn’t qualify as a claim to fame in the same way that being in the National Post does.

Gastropost proves that print newspapers still have value, authority and credibility. There’s no doubt about how exciting it is for a photo of your dinner to be featured in one of Canada’s most popular newspapers. Even though Gastropost doesn’t offer any monetary compensation, the personal validation members receive is evidently sufficient motivation to keep the #gastropost hashtag and community alive. “Every week we send people an email to do something and they do it,” said Tindal. How many email marketers can say that?

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