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Less Than Impressed: Cottonelle

“The Name Generator”

Goal: Encourage consumers to use Cottonelle Ultra Comfort Care* Bathroom Tissue and Cottonelle Fresh Care* Flushable Wipes, as part of a personal hygiene routine, which supposedly needs a cheeky name.

How It Works:

To enter contest, entrants submit name suggestions for the routine. The names are then voted on and the highest voted names are added to “The Book of Names.” How unncessary clever.

Otherwise uninspired entrants can develop an idea using 1 of 3 tools in the Cottonelle Facebook app:

The Randomizer: Simply click to get a name instantly

The Personalizer: Answer a few questions for a personalized name

The Customizer: Create a name to add to our Book of Names and enter for a chance to win a year’s supply of Cottonelle products.

 

How It Fails To Impress:

– Supplies and information provided to mommy bloggers to create sponsored posts led to bland content.

– The white text on the aqua blue background is unclear, while the rest of the site is nothing special.

– The commercial (where I first learned about it) is super cheesy. How many families discuss toilet paper while standing in the kitchen? Yuck. It really irks me when people don’t think of social context.

Personally, I’m still amazed that Secret has acquired over a million Facebook fans. As an example of Cottonelle trying to compete with other personal hygiene brands for online engagement, let’s hope they spend more time at the drawing board for their next campaign.

Cottonelle’s Name Generator app is one of the cheesiest advertising ideas I’ve seen in a long time. Personal purchases aside, I prefer toilet paper commercials featuring cuddly bears and cozy robes.

Consider this for a mini competitive analysis:

Charmin promoted another routine by featuring the Old Spice guy, and their video received close to 2 million views.

How I Imagine the Brainstorm Session:

Manager: “Let’s create a campaign that can be promoted through both traditional and social media.”

Intern: “I got it! We’ll create a name generator that has our audience sharing stories, interacting with us on Facebook and using more toilet paper.”

Manager: “I love it. Who should star in the commercial for it?”

Intern: “There has to be a teenage girl texting. That’s a must.”

Manager: “Ok, great. I’ll share those brilliant ideas with our agency who can whip together a new splash page, Facebook app and TV spot.”

Intern: “Sweet. When it’s all done, we should share it with top mommy bloggers. They’ll dig it.”

[2025 Update: The YouTube video of the commercial is no longer available.]

Facebook Favourites

Alas, Facebook has finally revised its Timeline design to reflect users’ interests in a way that appears more personalized than simply a list of pages where they clicked Like.

In a digital age characterized by content curation, this is quite meaningful because it suggests users seriously consider which pages to share with friends on Timelines. Since brands began setting aside budget for media buys to attract new brand page followers, tempting users through contests, giveaways and the promise of exclusive content, users’ Timelines became less a reflection of their favourite things and more so a mosaic of where their brand loyalty lies.

 

Next Facebook Timeline Design

Current Facebook Timeline Design

With Facebook’s new changes (in the testing phase), users can gain a better idea of what their friends like, especially if users feel compelled to “Like” TV shows, stores and the like that represent their favourite things. For example, let’s say your favourite band is coming to town, but you can’t remember which of your friends are fellow fans. You can search for the band’s page, where Facebook will then share which of your friends liked the band’s page, then sift through the list of acquaintances to find a friend who’d likely be interested in buying tickets too. If they “Like” the band on Facebook because they’re among their favourite musicians, they’ll be more likely to pay money to see them live. This enhances Facebook’s truly social benefits by making it easier for Facebook friends to plan offline outings.

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Reading Off-screen

As much as I love digital technology, there is something comforting and enjoyable about reading newspapers in print, so when The Globe and Mail offered me a free subscription, I signed up.

Since the periodical has started showing up outside my front door six days a week, I’ve changed my morning routine. It’s motivated me to wake up about 20 minutes earlier, so I can get ready and then read it with a coffee while everything’s quiet before heading to class. On the mornings I don’t have class and I’m not tempted to watch CityLine Fashion Friday, it feels like an additional luxury, as I anticipate how many hours during the day will be spent in front of a screen.

Upon checking Facebook and Twitter feeds in the morning, there are only so many worthwhile links to click that were posted since the night prior. The Globe, however, always has articles piquing my interest and more importantly, in print, there are thankfully no distractions, such as flashing colourful ads leading me to open a new tab, which will inevitably lead to more unnecessary and unproductive Internet browsing.

Last week, a colleague told me about the rush amongst her Ivey classmates to pick up a free copy of the Globe at school before they run out and now that I’m a subscriber, I can understand why. I like to read The New York Times too, but since they limited access to online content to ten articles per month, instead of the twenty permitted previously, I’m more grateful for the Globe’s convenient availability.

As the exam period approaches, I know that it will be a nice break to read the newspaper rather than a textbook. Also, just as course material tends to overlap across my different classes, I welcome the chance to read about the same topics on the syllabus in a more relevant context in Globe stories, such as those about Gen Y versus baby boomers in relation to my sociology of work class and current political scandals that will provide examples to theories about politicians’ increasing invisibility.

I find that when some of my profs point out that they still read a hard copy of the paper, they date themselves in a room of twentysomethings, though I can understand why they proudly announce this habit. Proclaiming that you read the paper in print needn’t be done in a self-deprecating or teasing tone. There are great journalists out there and I think taking the time to read their work, without distractions, is a wonderful way to pay respect, whether they write about fashion, business, tech or anything else.

Take the time to read sans screen and you may be surprised how much you like it.

Behind the Brand: Mirage Resort and Casino

It’s one thing to “Like” a brand on Facebook and follow them on Twitter.

It’s quite another to learn about who writes those updates.

 

To debut the Behind the Brand series, Danielle Deremo shares advice about social media marketing.

Danielle Deremo

Name: Danielle Deremo (@SuperDaniYell)

Position: Social Media Specialist

Employer: Mirage Resort and Casino (MGM Resorts), Las Vegas, Nevada

Education: Hospitality Administration, Northern Illinois University

Professional role model:

It would have to be Kristalina Steininger, (@kristalinas) she took me under her wing when I was an intern at MGM Grand and she was Assistant Manager of Food & Beverage Marketing. She introduced me to social media from a brand’s perspective and taught me the rules of the road when it comes to representing a business in the Web 2.0 arena. Since I’ve moved on from my internship and began working at The Mirage, she has been a close friend and mentor of mine.

Favourite Blog:

As a big foodie, I really appreciate My Drunk Kitchen and The Kitchn. I get all my entertainment from MDK and all my recipes from reading The Kitchn!

Favourite mobile app:

Besides the regulars of foursquare, Facebook & Seesmic for my Twitter accounts, I am a big fan of Reddit Is Fun, SoundHound, and Path. And although it’s not an App, I’m becoming severely addicted to Pinterest.

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The Social Network

Facebook has inevitably increased levels of narcissism, thus making its users crave attention from friends, exes and friends of friends.

Imagine what would happen if all of a sudden our favourite social networking site disappeared! Watch, enjoy and ponder that possibility.