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iPhone Transition and Recommended Apps

After my last exam of the semester, I took the earliest train to Toronto the next morning, eager to finally pick up a new phone. Though my excitement was interrupted by a transportation-related delay, the shopping experience that followed was unlike any other. I finally got to browse though Yorkdale’s new extension, including Canada’s first Microsoft store, which was great because I’m a PC.

Photo Source: Mashable

Buying a black 16 GB iPhone 5, which’ll be protected by a black OtterBox Defender, was a fantastic way to start my winter break. The case is so mightily thick that my friends have been teasing me about how the phone looks, but having peace of mind makes it worthwhile. During the initial activation of my phone, it was immediately apparent that using it is as intuitive as people say. Once my contacts were transferred from my BlackBerry Tour 9630 (3 years old, with a trackwheel!), I could proudly call myself an iPhone owner.

I’ve had a lot of fun downloading and testing out apps. Here’s a list of 20 apps I recommend, sorted categorically:

Social Networking & Photo: Twitter, Facebook Messenger, Foursquare, LinkedIn, Pinterest, Instagram, Skype

Entertainment & Music: Flixster (w/ Rotten Tomatoes), GetGlue, Cineplex, Shazam, IMDB

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December 30, 2012 by

Behind the Books: Emily Liebert

Name: Emily Liebert

Best Known For: Facebook Fairytales (2010)

Education: B.A. English Language & Literature, Smith College

Current Employment and Projects: Author & TV Personality. Working on second book (first novel) and third book (second novel) set to publish by Penguin in September 2013 and September 2014 respectively. “Type A Mommy” Parenting Expert for GalTime.

Favorite Facebook feature: News Feed—including status updates and photos—I’m a total voyeur.

Professional role model: Jennifer Weiner—brilliant writer with a wicked sense of humor, who speaks her mind on behalf of Women’s Fiction authors (and she live tweets The Bachelor!)

What do you think motivates someone to share a positive story with Facebook? Gratitude

Describe how Facebook has changed your social life in 140 characters or less: It’s a blessing to be able to feel like I’m part of everyone’s lives even though we may not have time to chat on the phone or go to dinner.

How has Facebook helped you professionally? Facebook has been an invaluable asset. I’ve made countless connections which have translated into business achievements. And, through my Facebook fan page, I can share links to articles written about me, articles I write, significant videos, and important news.

Facebook Fairytales begins with an interview with none other than Mark Zuckerberg. How was that arranged?

I was very fortunate in the fact that Facebook agreed to support my book by sharing amazing stories that had been sent in to them by users and by granting me the interview with Mark for the foreword. I could spend a lifetime picking Mark’s brain, but—as you might imagine—he’s a busy guy. So it’s the kind of interview where you need to get in and get out quickly with the information you really need.

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October 27, 2012 by

Behind the Brand: Zellers

It’s one thing to “Like” a store on Facebook and follow them on Twitter.

It’s quite another to learn about how Zellers uses social media while in Liquidation mode.

Name: Jennifer Zedic  

Position: Director of Marketing – In Store and Social Media

Employer: Zellers

Education: Fashion Marketing and Merchandising, Ryerson University

Favourite Zellers purchase: Pure by Alfred Sung knit scarf (I liked it so much I bought 5 different colours!)

Professional role model: Heather Reisman – Indigo: I love how she has taken the book store and made it a shopping experience and how she did not back away from technology when it threatens the business, but instead embraced it. She has built a strong and reliable brand and owns the market in Canada.

What makes Zellers a uniquely Canadian store?

History and memories only found in Canada make Zellers a uniquely Canadian store.  The fans’ comments from our Facebook page talk about their experience with Zellers growing up in Canadian communities and how the great Canadians who work at those stores made a difference in a lot of their lives.

How has the marketing department’s role and responsibilities changed since learning that Zellers stores will close?

The marketing team is focused on continuing to build great flyer deals that our customers are expecting. We have pulled away from other forms of marketing, such as TV, radio and specialty print but maintained our flyer program and invested heavily in social media. For our Liquidation stores, we are using an extensive amount of ROP’s in local markets to highlight the weekly deals to the customer.

How does Zellers decide which social media channels are worth the investment?

Social media strategy for us is to provide information to the community on what they want to hear about as it relates to Zellers.  We chose to invest in Facebook since it is the best way for us to communicate to our customer on a more personalized level and to the largest audience.

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October 17, 2012 by

Katy Perry, LinkedIn’s Thinking of You

Music icon Katy Perry, one of my favourite pop sensations, continues receiving credit for inspiring how everyone uses social media. First, she kicked off the summer with a lyric video for Top 40 hit ‘Wide Awake’ by embracing Facebook Timeline’s features to showcase her milestones, such as concerts, magazine covers and awards.

More recently, Wired shared that Katy Perry inspired LinkedIn’s global redesign. According to Wired, “One of the main goals in Project Katy is to create a cohesive experience across all platforms, no matter the device or operating system.” LinkedIn’s team began focusing on their Katy-inspired  redesign project following an update to its iPhone app. Modelling the site after Katy’s success seemed natural to Steve Johnson, LinkedIn’s director of design and web development, who loves following pop culture. Wired succinctly explains that Katy’s “irresistible pop hooks” make her a great go-to when designers need a muse.

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September 21, 2012 by

Behind the Brand: Aroma Espresso Bar

It’s one thing to “Like” a cafe on Facebook and follow them on Twitter.

It’s quite another to learn about who schmoozes with espresso lovers online daily.

Name: Daniel Davidzon (@thedanield)

Position: Social Media Consultant

Employer: Aroma Espresso Bar

Education: English, York University; Public Relations, Humber College

Favourite blog: Too many to mention. Is Twitter a blog?

Favourite mobile app: Twitter – it keeps me connected to news and ideas from dozens of industries and areas, all day every day.

Professional role model: I keep track of what the top professionals in my industry are doing, and try to adopt their best practices to fit within my roles and responsibilities. My father always told me the little things can make the biggest difference, so I try to pay attention to detail, make connections, and do my job the right way.

In 140 characters or less, what makes Aroma the best option for Canadian coffee aficionados?

Besides our freshly-brewed coffee? The wide scope of healthy and made-to-order menu items available, the customer service, and chocolates!

Which menu items do you recommend for first-time Aroma customers?

If you’re a coffee lover, obviously grab an espresso. The hot chocolate is among the best in Toronto, steamed milk over chocolate pralines. Our Sweet Potato Lentil salad has a devoted following, and people swear by the Grilled Halumi sandwich. Our alfajores melt in your mouth, and of course, save room for the complimentary chocolate!

As Aroma continues expanding internationally, how does Aroma maintain a consistent online presence?

As of now, there are several Twitter and Facebook accounts associated with the various Aroma Espresso Bar locations around the world. Speaking on behalf of Canada, Toronto is the only city with an Aroma Espresso Bar (actually, 10 as of this writing and two more a mere weeks away from opening). We consolidated all our GTA locations under one common social media umbrella to facilitate reaching all our customers in a timely manner, as well as to maintain consistency across all locations.

We strive to post a few tweets a day, and a few Facebook posts a week. The most important use for social media in our case is the ability to talk directly to our customers. We try to acknowledge everyone who mentions us online, whether positive or negative. If you’ve taken the time to visit our location and tell us or your friends about it, we want to thank you personally. It’s the least we can do.

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September 13, 2012 by