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Behind the Brand: Sears

It’s one thing to “Like” a retailer on Facebook and follow them on Twitter.

It’s quite another to learn about who promotes which clothes belong in your closet.

Name: Robin Vengroff

Position: Styling Sample Coordinator

Employer: Sears

Education: Fashion Communications, Ryerson University

Favourite blogs: Worn Fashion Journal, The Man Repeller, Jak and Jil, Garance Dore, Style Rookie, ModCloth, Refinery29

Favourite mobile app: The Collection – New York Times Fashion

Style icon: Iris Apfel, Jackie O, and my Grandmother

Professional role model: Grace Coddington (Creative Director of Vogue), Alexa White (of W) and ModCloth.com founder Susan Gregg Koger

In 140 characters or less, why can we be optimistic about the future of Sears?

Sears is focusing on gaining back the trust of its customers. It’s a matter of getting back to basics, and putting value and quality first.

What do you enjoy about working for a retailer, rather than a fashion designer or magazine?

Working for a retailer was a big to do on my fashion professional checklist for a number of reasons. I think that the experience I have had in working from both other perspectives was not really fully developed until coming into this environment. Seeing how initiatives get put into place in this kind of world is so different. I like this environment because it pertains to the realistic expectations of shoppers. Fashion magazines are about taking clothes and making them into a story to portray a theme for the season. And working for a boutique fashion designer was geared towards pleasing a very particular kind of customer and style. In this world of mass retail we also develop and market brands and a story or theme for the season, but the customer base is so much larger that I felt that it was extremely important to me in my career to understand that relationship as well.

Sears in particular was enticing for me to work for because it presented a lot of opportunity for growth within company. As a company Sears is very nurturing of its own talent – there are programs in place like the Future Leaders Program for Buyers that trains and develops the skills of employees.

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July 27, 2012 by

Women Who Should Be Famous

Songstress-turned-humanitarian Mandy Moore’s entrance onstage at The Carlu on Tuesday night was a walk to remember. Dressed as conservatively as her character Jamie Sullivan, Mandy was an excellent host for Dove’s first ever live-streamed event.

Dove could’ve easily called for a dress code of “girls in white dresses with blue satin sashes” because the featured guests donned Dove’s colour scheme, and anyone in a LBD stood out. Complete with hors d’oeuvres, photo walls and mocktinis, Dove and its agency partners hosted a classy event for a good cause.

I’ve supported Dove’s self-esteem project for many years. In fact, I got into an argument with a professor last semester after she screened the Evolution and Fotoshop videos, mainly because Ben Barry’s speeches about how the concept came to life turned me into a brand advocate. That class helped me identify a conflict between my MIT and Women’s Studies programs: in media classes, Dove’s campaign has been discussed (and praised) ad nauseum, whereas in the Women’s Studies culture jamming class, discussing the benefits of the campaign from a business perspective was not a priority whatsoever.

Speaking of school, the honoured women reflected on their high school years and shared what young girls can do to achieve their goals. Spoken word artist Toni Blackman made a great comparison between internal and external confidence. She was a homecoming queen who climbed the social ladder, yet lacked self esteem inside, despite what her prom photos imply. Her recommendation is to “write out a plan and put that plan to action with determination and absolute focus.” Likewise, Fahima Osman admitted to being a nerd growing up who decorated her bedroom with A+’s to remind her of what she needed to do for medical school entry. Fahima is now a general surgeon and Canada’s first Canadian-trained Somali physician at that.

Inspired by the statistic that second to Mom, 32% of Canadian girls cite celebrities as their top role models, Dove felt compelled to recognize admirable women working outside of Hollywood. During the presentation, scientist Arlene Blum modestly shared tales of climbing the world’s tallest mountains and David Suzuki’s daughter Severn described how she scrambled to prepare notes last minute for a speech to UN officials when she was merely 12 years old.

After Mandy Moore formally introduced the four women, Sharon MacLeod, vice-president of marketing, Dove Canada, led a Q&A session. Preteens barely old enough to have Facebook accounts quickly formed a line and articulately posed questions. Thankfully the girls never said the word “like,” and that confidence will definitely help them stand out as eloquent public speakers someday. What would truly be incredible is if the 4 featured role models spoke at upcoming Canadian graduation ceremonies.

Within just a few months, I shook Nicholas Sparks’ hand and sat a few rows away from Mandy Moore. When’s Shane West coming to Toronto? He’s cute…

June 30, 2012 by

Smile and Share

Noticed a lot of blue and white lately? It’s probably because The Hospital for Sick Children’s SickKids Foundation launched their ‘Doing the Happy’ campaign – a great way to jumpstart the joyful season that is summer.

The excitement surrounding the campaign validates Globe writer Simon Houpt’s observations about what made the KONY 2012 video go viral. “Everyone loves kids,” he wrote.

Influencer engagement has been all the rage for a few years now, but tapping recognizable Canadian media personalities provides a nationalistic undertone, which helps enlist support. Though I couldn’t help but notice a slant toward featuring broadcast journalists from Bell Media, it was refreshing to see actors such as Ashley Leggat, whom I hadn’t seen since Toronto’s production of Dirty Dancing.

Houpt also urged marketers not to underestimate people’s attention spans. I predict that the campaign’s combination of a fun premise, worthy cause and clean visuals will lead to many more views for their 4+ minute long video.

Doing the Happy isn’t the only neat thing SickKids is doing in the digital space. Cundari recently developed a fantastic iPhone app that engages young patients. Through gamification, the app encourages kids to fill out pain diaries and report which medications are working best.

[2025 Update: Removed campaign YouTube video and website links which are no longer available.]

May 12, 2012 by

Reading Off-screen

As much as I love digital technology, there is something comforting and enjoyable about reading newspapers in print, so when The Globe and Mail offered me a free subscription, I signed up.

Since the periodical has started showing up outside my front door six days a week, I’ve changed my morning routine. It’s motivated me to wake up about 20 minutes earlier, so I can get ready and then read it with a coffee while everything’s quiet before heading to class. On the mornings I don’t have class and I’m not tempted to watch CityLine Fashion Friday, it feels like an additional luxury, as I anticipate how many hours during the day will be spent in front of a screen.

Upon checking Facebook and Twitter feeds in the morning, there are only so many worthwhile links to click that were posted since the night prior. The Globe, however, always has articles piquing my interest and more importantly, in print, there are thankfully no distractions, such as flashing colourful ads leading me to open a new tab, which will inevitably lead to more unnecessary and unproductive Internet browsing.

Last week, a colleague told me about the rush amongst her Ivey classmates to pick up a free copy of the Globe at school before they run out and now that I’m a subscriber, I can understand why. I like to read The New York Times too, but since they limited access to online content to ten articles per month, instead of the twenty permitted previously, I’m more grateful for the Globe’s convenient availability.

As the exam period approaches, I know that it will be a nice break to read the newspaper rather than a textbook. Also, just as course material tends to overlap across my different classes, I welcome the chance to read about the same topics on the syllabus in a more relevant context in Globe stories, such as those about Gen Y versus baby boomers in relation to my sociology of work class and current political scandals that will provide examples to theories about politicians’ increasing invisibility.

I find that when some of my profs point out that they still read a hard copy of the paper, they date themselves in a room of twentysomethings, though I can understand why they proudly announce this habit. Proclaiming that you read the paper in print needn’t be done in a self-deprecating or teasing tone. There are great journalists out there and I think taking the time to read their work, without distractions, is a wonderful way to pay respect, whether they write about fashion, business, tech or anything else.

Take the time to read sans screen and you may be surprised how much you like it.

April 3, 2012 by

The Artist

As I was reading Vogue yesterday afternoon, I couldn’t help but notice the numerous references to famous artists and collectors, including historical figures such as Gertrude Stein. Frankly, I was relieved to read a fashion mag cover to cover without stumbling upon the headline, “Prints Charming,” which too many fashion editors have included in recent spreads. However, I was more pleased to read about classic pieces inspiring modern designs that reminded me of the modern art class I took at Western last year, which featured works by Sonia Delaunay, for example.

Recently, French artist Jocelyne Grivaud sought inspiration from famous artwork to create sculptures resembling not only Mattel’s Barbie dolls, but also classic women from the art world.

Check out some of my favourites:

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February 24, 2012 by