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Behind the Brand

Behind The Brand: Intercontinental Hotels Group (IHG)

Michelle Dias

Name: Michelle Dias

Position: Marketing Manager, Public Relations & Communications

Education: Media, Information and Technoculture (MIT), Minor in Philosophy & Writing Certificate, Western University; Corporate Communications, Sheridan College

Professional role model: Sheryl Sandberg. She is the Chief Operating Officer at Facebook, an author and the “Lean In” activist. In learning about Sheryl, I see many parallels in her bold personality and ambition with myself. Her drive, work ethic and message of advocating for one’s self are traits that I have adopted in my own career.

In 140 characters or less, what is your favourite part of your job? 

Working with passionate hoteliers from across Canada to promote IHG’s brands. The hospitality industry is always open; it’s very exciting.

What are your daily responsibilities? 

My goal at the InterContinental Hotels Group (IHG) is to promote our Canadian properties through creative marketing, public relations and social media campaigns. I work with a very talented corporate team across the globe and various agencies to tell the IHG story of: outstanding hospitality, marquee brands and Great Hotels Guests Love.

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Behind The Brand: Best Buy

Elliott Chun

Name: Elliott Chun

Position: Communications Manager

Education: Visual Arts and Sociology, Western University; Public Relations, Humber College

Professional role model: Richard Branson. He’s a tremendous leader, showman and will one day take us up to space.

Favourite Best Buy purchase: My Samsung Galaxy S5 smartphone. I never leave home without it and would certainly be lost without it.

In 140 characters or less, what is your favourite part of your job?

Working with an extremely talented group of people, publicizing everything Best Buy, including our vendors, community work and services.

What are your daily responsibilities as a Communications Manager?

I’m constantly discovering creative ways with my teams to promote and story-tell the fantastic things Best Buy is achieving in Canada. I also protect our brand and build campaigns to engage media and customers while identifying and building a community of advocates.

What are the perks of working at Best Buy?

There are too many to list! First off, the biggest perk is working with incredible people. I genuinely enjoy working regularly with a talented group of people. This includes the gifted team at our head offices in Burnaby, our stores, agency and vendor partners and our senior leadership teams. Secondly, as a guy who naturally loves tech and uses it to simplify and enhance my life, the staff discount comes in handy. Additionally, when I’m at the head office, I always appreciate having access to the subsidized, modern gym, as well as the B.C. trails, which are liberating when heading out on an after-work run. Lastly, the food services in our common areas at the head office and regional offices are a nice perk too.

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Behind The Brand: Jack Astor’s

Jack Astor's Jason Headshot

Name: Jason Cassidy

Position: Community Manager

Education: Political Science and Journalism, St. Thomas University; Professional Communication, Ryerson University

Professional role model: 

Amanda Nelson was my supervisor at Radian6. Similar to myself, she began as a journalist and turned those foundational skills of writing, editing and storytelling into an up-and-coming role based on content creation and management. I admire her because of what I learned under her guidance, but I also really aspire to work in a similar role.

Hot On The Street - Jack Astor's Cluckin' Fresh Chicken Fingers

In 140 characters or less, why should Canadians eat and drink at Jack Astor’s?

Jack Astor’s offers delicious food in a fun, unpretentious setting served by a team of infectiously energetic and pleasant people.

Which menu items do you recommend for first-time customers?

Without hesitation, the Holy Smoke BBQ Burger or The 10oz South American top sirloin steak. Insider tip: order the Jack’d n Stack’d garlic cheese fries on the side!

What do you love about Jack Astor’s food?

About 95% of the menu is made in-house. The Cluckin’ Fresh Chicken Fingers, for example, begin as a boneless, skinless chicken breast. They are then massaged for 2 minutes, chopped and breaded twice for extra crunch. Fresh is best and I don’t think we do a good enough job of communicating that—myself included!

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Behind The Brand: Songza

It’s one thing to stream curated playlists on Songza.

It’s quite another to hear insights about the music app from an insider.

Eric Davich - Songza

Name: Eric Davich (@EricSongza)

Position: Co-Founder & Chief Content Officer

Education: Music, Bowdoin College

Favourite app, other than your own: Waze

Favourite band: Phish

 

Favourite Songza playlist: That varies based on my context – where I am, what I’m doing, what I’m feeling. A playlist that I discovered recently and played on my way to work is called Sensitive Men of the ’90s.

Professional role model(s): We have a lot of mentors and advisors that are really close to the Songza family. My dad has been a very hard worker and has a very entrepreneurial creative spirit. He’s responsible for my love of music. He’s been incredibly supportive as a father and as a mentor my whole life.

What excites you about working at Songza?

We’re a very small tight-knit team here. Everyone’s got their own quirky personality and is very excited to be working on this product. It’s a real pleasure and honour to work with the Songza team, who are in many cases smarter than me [laughs]. I’m privileged to learn a lot from [them].

What is the culture like at Songza’s headquarters in New York?

We’re a quirky and weird bunch. Our office space is bare bones. We’re not one of those start-up companies that buy lots of expensive furniture or goes into the cool, hip area of town where all the other start-ups are. We’re in our own little place, away from the action, so we can keep our heads down and stay focused.

[youtuber youtube=’http://www.youtube.com/watch?v=siLVq20s3DU’]

Why should music lovers download and listen to Songza?

Songza­—more than any other service by a mile—is effortless to use. Without you having to give us any information, we’re able to accurately predict what you are doing and feeling and recommend expertly curated content that’s going to make that moment better. No other service is able to deliver that experience for free nor do they have the personality.

How would you describe Songza’s personality?

Songza feels like your much cooler friend who always knows the right thing for every moment.

You’ve previously described Songza as a “lifestyle enhancer.” How has your lifestyle changed since Songza launched?

My life has changed immensely since launching the Songza business because everyone that I know now uses something I’ve created in their daily lives. In addition, I’ve been able to garner the attention and respect of a lot more people in the music and technology industry, as well as celebrities who now use Songza on a regular basis.

In terms of how Songza as an application has enhanced my life, I listen to a lot more music than I ever could have imagined. New moments in my life have been identified as moments that could use a soundtrack.

If Songza could partner with any brand(s), which brand(s) would you pick?

We would be most excited about working with Nike and Lululemon. Both are really great brands that started as athletic wear brands and have established themselves as lifestyle brands. People think of Lululemon and Nike as brands that are great at curating for their life, not just yoga and running. Their clothing and apparel is for athletics and fashion. I think both companies do a really great job at listening to their consumers and serving them with things that will make their life better. That’s very much in line with what we’re trying to do at Songza. Working with brands like that would add value to the user experience on our service.

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Behind the Brand: Fossil

It’s one thing to shop at Fossil and follow them on on Facebook or Twitter.

It’s quite another to learn more about the accessories brand from an insider.

Lori-2

Name: Lori Petteplace

Position: PR & Marketing Manager

Employer: Fossil

Education: Psychology, McMaster University

In 140 characters or less, describe your role at Fossil:

Out-of-box promoting and event planning to increase brand awareness, sales & desire of the brand while crediting 1 of our wholesale partners

How does Fossil foster creativity at the office?

Fossil has their finger on the creative pulse for their employees. We have an open and engaged idea environment, where ‘answers are in the room’ round-table discussions are common. We sincerely and actively pursue placing people in roles that suit their personality, creativity, talents, desires and ambitions.

Fossil works with many brands, but its partnership with Michael Kors seems to be the most well known. Why do you think Michael Kors watches are so highly coveted in particular?

Michael Kors has taken aspirational ‘Jet Set’ lifestyle and presented it to the fashion-conscious individual at attainable price points. Further, he provides a head-to-toe look emphasizing not only his apparel but also his finishing accessories – the statement watch, stacked jewellery, a handbag and footwear.

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