This was my reaction when I found out DAVIDsTEA was hosting a meet and greet with Carly Rae Jepsen.
Today wasn’t any ordinary #MusicMonday. Today was the first time I woke up early to be one of the first people at Yorkdale. Today I met Carly Rae Jepsen, the woman behind the hit single Call Me Maybe!
I arrived ten minutes before the tea shop opened and was the first fan to receive a wristband. Once I talked to the staff about what to expect when Carly arrived, it was time to shop. It’s interesting to walk around a mall on a weekday morning. There’s no crowds, noise or garbage. I picked up my friend’s birthday gift at the newly renovated Hudson’s Bay, did some window shopping and then went to the food court for lunch. I love ordering salads from Chipotle Mexican Grill, even though they’re a bit too spicy.
After a quick visit to Indigo, I joined the line of about 30 fans. I was surprised that DAVIDsTEA didn’t play any of Carly’s music while we waited. In fact, I deliberately didn’t listen to her music before the event because I expected to hear it on repeat during the meet and greet. Nevertheless, fans seemed to be entertained by Microsoft retail employees dancing and playing Xbox. When was the last time you saw employees have a mini dance party during store hours?
I think this was the most laidback celebrity autograph signing I’ve ever attended. Nobody made a big deal when Carly entered the store, except for a few moms who told their daughters to go up to the store window for a closer look. No applause, no ruckus, just smiles all around.
Establishing a presence on Facebook, Twitter and YouTube is a necessary step in promoting new productions, but it is not enough. Effective social media marketing is complex and posting a few links on Facebook or fun facts on Twitter each week is just the beginning.
Using social media management tools to monitor relevant online chatter and respond to patrons’ feedback is very important. For instance, if there has been more buzz about rude front of house staff than the cast’s acting abilities, but that’s unbeknownst to management, then that’s a serious cause for concern.
To stand out amongst the noise, which characterizes social media, stay up to date about industry-wide best practices and assess competitors’ social media activity. If you want to improve your Facebook page, then find brand pages that frequently share interesting content that has high-quality visual elements and understand the approximate 80/20 split between being conversational and promotional. Viral videos like Will It Blend? demonstrate how easy it is to produce engaging content at minimal cost.
There is “so much [comedic] talent out there and not enough time to show it all,” Sandra Bullock astutely said during the People’s Choice Awards. The award-winning star of The Heat and Gravity took home four trophies on Wednesday night, while I sat at home wishing I had her brown wavy locks.
Kat Dennings, my other favourite brunette Hollywood star, dazzled in her role as co-host. When she quoted fans’ tweets and introduced which song Beth Behrs would sing next, she quickly made that segment a highlight of the 40th People’s Choice Awards. I promised my Facebook friends that I won’t blog more about the dance move Miley popularized last year, so let’s just say Beth’s rendition of Wrecking Ball was epic. Matt LeBlanc joked about singing a song too, but claimed that he couldn’t due to time constraints. The former Friends star then announced that The Big Bang Theory (the show with a Barenaked Ladies theme song) was named Favourite Network TV Comedy.
Kaley Cuoco AKA television’s sweetest newlywed accepted the award for Favourite Comedic TV Actress. She started the year with a bang by wearing a pink Vera Wang dress to her wedding, which she decorated with an upside-down cake hanging from a chandelier. Watching her in the opening sequence on the set of 2 Broke Girls was amusing. Remember, stars are just like us. They’re busy people who care about loyalty programs at Jamba Juice.
Whereas Justin Timberlake spoke about his team in the context of how they’re obligated to deal with his neuroses, Jennifer Hudson brought her sister into the spotlight to emphasize the importance of teamwork and family. “My mother always taught us that without family, you have nothing,” she said. Cover girl material right there. Sponsorship-related pun intended.
Surprisingly, last night marked the first time Britney Spears won her a People’s Choice Award. Britney celebrated her prize and comeback in a dress that screamed Las Vegas style and reminded me how much I want to return to the west coast.
I’m not afraid to admit I watch daytime talk shows when I’m home. Ellen DeGeneres graciously accepted her 14th People’s Choice Award before Queen Latifah won the title of Favourite New Talk Show Host.
Viewers enjoyed a few more laughs when Adam Sandler read a fan letter containing more grammatical errors than those found in papers on most elementary school teachers’ desks. It was supposedly written by his glowing former co-star Drew Barrymore and his wife seemed to get a kick out of it.
Other entertaining moments included Shemar Moore flirting with Malin Åkerman, The Good Wife‘s big wins and Chris Colfer’s remarks about fans following him online and offline. The Olay commercials that aired during the People’s Choice Awards are also worth mentioning because I love a cheery TV spot that references Instagram.
Let’s not forget about Stephen Colbert! He spoke about democracy’s role in the award show, noting that the PCAs feature his 3 favourite things: people, choices and awards. J. Lo knows how to stand out at award shows (we’ll be talking about her green Versace gown for years), so naturally Stephen’s speech ended once he was distracted by her impromptu off-camera appearance.
Unfortunately Zooey Deschanel didn’t win in her category, but her sister Emily represented the family onstage when she presented an award to Sarah Michelle Gellar. I couldn’t write this post without mentioning Freddie Prinze Jr.’s wife, let alone an actress who stars in a sitcom about agency life. Mad Men is one of my favourite shows and it’s cool to watch the success of a funny and contemporary version inspired by Leo Burnett. For the next few months, we’ll have to keep calm and wait patiently for the final season of Mad Men. I’ll be ready with my remote and iPad the night of its season premiere.
Photo: Forever Young Adult
Photo: WebProNews
Robert Downey Jr.’s theatrical acceptance speech confirmed that Mark Burnett can produce a sensational show and I hope he advocates for Kat and Beth to become award show hosts again. Thumbs up, ladies.
One of my favourite sessions at CM1, Toronto’s first conference for community managers, was led by Ryan Ginsberg from Twitter Canada. His talk focused on how social content strategists can plan ahead for and respond to big moments. This includes holidays and unexpected pop culture spectacles like Miley Cyrus twerking at the VMAs.
Last year, I wrote about how Oreo mastered social media when they were quick to post about the Super Bowl blackout. Oreo’s Super Bowl post was brilliant because their team quickly produced an image with a few words that effectively made millions crave Oreo cookies.
Likeable branded content is simple. Even though digital teams can plan for holidays like New Year’s Eve months in advance, I think a minimalistic execution is optimal. Essentially all you need to do is be engaging and say something to the effect of “Happy Holidays!” with copy and visuals that are aligned with the brand. When businesses create holiday greetings with too many CTAs, they risk appearing obnoxious, as ADP Canada’s Elizabeth Williams observes.
3 brands that understand the power of brevity when celebrating the holidays are Sharpie, Ben and Jerry’s and Holt Renfrew. Look at their Instagram posts to see what I mean:
After hearing speakers from Mondelez and Starbucks at QMAC, I started thinking about how fun it would be to promote food and drinks as your day job. Chris Tindal, co-founder of Postmedia Labs, does the next best thing; he oversees the operations of Gastropost.
Since Gastropost’s Toronto launch in May 2012, it has expanded to Edmonton, Vancouver and Calgary, and it now has over 10,000 members. Recognizing its success, I was excited to hear Tindal speak about the content strategy behind Gastropost’s growth. Tindal explained that his team’s goal is to inspire people to love their city by encouraging community members to share their expertise.
Gastropost offers anyone with an internet connection and camera the opportunity to share pictures of food with a large audience. The main incentive to participate in Gastropost’s weekly missions is the chance to see your name and photo in National Post. Each mission has a different theme, such as holiday treats or Father’s Day BBQs. Some themes are created based on brand partnerships between Gastropost and CPG brands, such as Kraft.
Anyone can become a self-proclaimed foodie. Gastropost, however, differentiates amateur food photographers by featuring a selection of food lovers online and in the newspaper every week. 50 likes on your Facebook photo of a fancy appetizer doesn’t qualify as a claim to fame in the same way that being in the National Post does.
Gastropost proves that print newspapers still have value, authority and credibility. There’s no doubt about how exciting it is for a photo of your dinner to be featured in one of Canada’s most popular newspapers. Even though Gastropost doesn’t offer any monetary compensation, the personal validation members receive is evidently sufficient motivation to keep the #gastropost hashtag and community alive. “Every week we send people an email to do something and they do it,” said Tindal. How many email marketers can say that?
